ISO Management Re-Strategizes For Improved Service Delivery

The management of the Independent System Operation, ISO, has held its yearly 2-day strategic meeting with all the regional operations Asst. General Managers and the outcome of the meeting was a resolve to improve system operation service delivery in the power supply value chain. The strategic meeting was held in Abuja on 1st and 2nd June, 2016 in Abuja.

The ISO Managing Director, Mr Dipak Sarma and the Director, System Operation, Engr Musa Gumel addressed the meeting. They discussed the strategic plans of the mother company, Transmission Company of Nigeria, TCN, on ways to re-strategize ISO to drive credible performance levels.

Besides discussing the current challenges of poor power generation arising from gas constraints and vandalism and their immediate as well as long term implications on the entire electricity market and ISO in particular, the two top managers assured that all stakeholders were working in concert to improve the situation.

Under the moderation of the General Manager, System Operation, Engr Maman Lawal, the meeting discussed various topics which included manpower placement, training and deployment; work- tools, office, SCADA operation, project management and funding. Others were relationship with sister organizations like Transmission Service Provider, the Generation and Distribution Companies.

During the interactive sessions, the field managers articulated their challenges and through cross- fertilization of ideas from the various participants, suggestions and strategies were proffered to overcome the challenges and deliver superior services.

Early on the first day of the meeting, some HR personnel were commended and presented with letters of commendation for their handling of the recent recruitment of new system operators.

At the end of the meeting, some participants gave the following review: The Asst. General Manager (TEM), National Control Center, NCC, Engr Kingsley Imagha described; “it was result-oriented and a great opportunity for management of Independent System Operation, ISO, and field operations managers to interact and proffer strategies to resolve our manpower needs, skill gaps necessitating training as well as other inter-agency relationship issues in order to enhance ISO overall service delivery”.

For Engr Bala Inuwa, Asst General Manager, Regional Control Center, RCC, Shiroro in Niger State, “it was our own Annual General Meeting of key ISO top managers both at the Corporate Headquarters and in the regions. Issues like manpower distribution and utilization, ISO-TSP responsibilities and relationship as well as interface and relationship with GenCos and DisCos were all discussed with a view to improving general ISO deliverables.



Author

Stella Ejinkoye and Clem Ezeolisah

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